The Fair Trading Commission (FTC) has released a statement in regards to complaints made by persons about the sale of costumes for 2018 Grand Kadooment jump.
A total of seven complainants have come forward who allege that two Grand Kadooment bands may have breached the Consumer Protection Act, CAP.326C (CPA). The complaints allege that the bands in question advertised particular costumes but the product that was supplied to the complainants did not correspond with the original representation or advertisement.
Section 26 of the CPA stipulates that it is a criminal offence to engage in conduct that may be or is likely to be misleading and or deceptive.
As a result, the Commission has contacted both bands in question. One band has updated the Commission on the status of the complaints and indicated that they will be processing the relevant refunds.
The statement said the Commission will continue to monitor this process to ensure that affected parties are reimbursed. The management of the other band has been contacted and the Commission is awaiting their response.
The Commission said they are encouraging others who may have experienced similar issues to come forward. The Commission will also seek to discuss the matter with the bands involved. In the near future, the Commission will engage stakeholders to promote greater understanding of and compliance with the CPA.
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