Friday 10 July, 2020

KFC Jamaica addresses rodent video, 'unacceptable' behaviour by worker

Combination of images showing a worker attacking a rodent inside the KFC Port Antonio outlet and an edited screenshot of the homophobic slur directed at a customer inside the KFC Half-Way Tree restaurant.

Combination of images showing a worker attacking a rodent inside the KFC Port Antonio outlet and an edited screenshot of the homophobic slur directed at a customer inside the KFC Half-Way Tree restaurant.

Restaurants of Jamaica, the operators of KFC in Jamaica, has sought to assure customers that it is operating at the highest food safety standard, following the release of a video showing a rodent inside one of its outlets.

The 30-second viral video shows a rodent running on top of a menu board inside the KFC in Port Antonio, before an employee swats the pest with a broom.

In a press release, Restaurants of Jamaica said, following the incident which occurred on Monday, December 30, "all food contact areas below the menu board were subsequently cleaned and sanitized and any exposed packaging was discarded immediately."

The KFC operator added that, "A facility inspection by the Public Health Dept has found the restaurant to be operating to standard. We continue to ensure that all food safety standards are met at the highest level and that we serve only the best products of the highest quality to you, our valued customers."

In the meantime, Restaurants of Jamaica also addressed an incident at the KFC outlet on Half-Way Tree, where one of its employees allegedly used a homophobic slur to disparage a male customer.

The customer took a photo of the slur on the order board and shared it online, where it has since gone viral.

According to the Restaurants of Jamaica, disciplinary action will be taken against the employee involved in the incident.

"We are aware of an incident where an employee demonstrated unacceptable behaviour towards a customer on Monday, December 30.  This is completely against our company values and policy. We assure all customers that the disciplinary process will be expedited to address this behaviour," Restaurants of Jamaica said.

Get the latest local and international news straight to your mobile phone for free: