Sunday 20 September, 2020

Light and Power Tips: How to stay connected during, after curfew

The Barbados Light and Power Company has taken the decision not to disconnect services during the 24-hour curfew period but wants customers to manage their energy consumption.

To this end, the electric company has issued advice for customers on how best to adjust and operate while under curfew.

1. How to adjust your energy usage

Be aware of your energy use. Many of us are working from home, which means that we may be using more electricity than usual. We encourage you to be mindful of your usage to manage cost in the end. Ensure that you are turning off lights, electronics and equipment when not in use, and conserve energy whenever possible.

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2. How to check your account balance

Due to the national curfew and its impact on business partners who print our bills, customers may not receive an electricity bill as usual via the traditional post.

Instead, bill balances can be accessed through the automatic bill balance service. Again, please call 626-4300 and follow the prompts.

3. Check previous bill balances

You can access the web self-service and e-billing online facilities at www.blpc.com.bb for billing history and information.

4. Get questions and requests answered

On BL&P website, look for the link to ‘customer support page’ and submit your queries, and service requests there.

5. How to pay

Bill payments may continue to be made online conveniently at www.blpc.com.bb where there are links to secure online banking via Commercial Banks, Barbados Public Workers Co-operative Credit Union and SurePay Online.

Bills can also be paid at supermarkets or hardwares with SurePay or bill payment centres, or at banks and post offices during the new scheduled hours on respective days according to the surname system or in accordance with the particular office's hours of operation. 

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