Wednesday 23 September, 2020

New post-COVID rules for spa owners, service providers, clients

If you are considering pampering yourself, then you may want to pay careful attention to the following protocols which provide additional guidelines for spas to prevent the spread of COVID-19.

These protocols govern facilities which offer services such as saunas, hot tubs, waxing, massages, scraping, facials, hot rock treatment, seaweed wraps, laser hair removal, manicures, pedicures and those in a similar vein.

Released this week via the Barbados Government Information Service, this set of guidelines provides important information for both service providers as well as clients of such services.

Appointment System

Much like gyms, it is recommended that spas and shops see clients by appointment system only.  Scheduling should be facilitated online or by telephone. Where possible the use of credit/debit transactions is preferred, using touch, swipe or no signature technology.

Spas are not to be used for social gatherings so numbers should be limited within the waiting area and anyone not scheduled for a service should remain outside.

As per the normal hygienic practices in many establishments, the hands of all individuals entering the establishment must be washed or sanitized, however temperature checks are discretionary.

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All capes and towels should be laundered following the fabric recommendations but spas may consider using disposable capes and disposing of such after use.

Where applicable, employees should wear a clean smock which should be laundered after use. Disposable smocks can also be a consideration.

Personal protective equipment (PPE) such as gloves, linens and eye coverings should be changed between clients.  Used items should be cleaned and disinfected or discarded in a closed container.


Due to the close contact involved in providing many of the services at spas, service providers are expected to adhere to strict sanitization protocols which include the cleaning and disinfecting of chairs, head rest and arm rests. After tools are adequately sanitized, they must be stored in airtight closed containers and all appliances used in in providing services to clients must be appropriately disinfected.

Work surfaces, inclusive of electrical appliances and accompany cords, are also expected to be cleaned and sanitized between clients.

Training for Spa Professionals

It is expected that spa owners or managers should provide training, educational materials, and reinforcement on proper sanitation, hand-washing, cough and sneeze etiquette, using personal protective equipment (PPE), and other protective behaviours for their staff.

Both operators and potential spa clients can peruse the new protocols here.

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