Watch: 2 Black men arrested at Starbucks get an apology from police Loop News Created : 19 April 2018 World News Philadelphia's police commissioner is apologizing to two black men who were arrested at a Starbucks in the city. Commissioner Richard Ross, who is black, apologized to the two men on Thursday after he previously staunchly defended police for their handling of the incident. Ross says that he "failed miserably" in the messaging around the arrests. He says that the issue of race is not lost on him and he shouldn't be the person making things worse. He says the police department did not have a policy for dealing with similar situations but does now. He says it will be released soon.