Sunday 27 September, 2020

85 per cent of the Sandals Barbados team back on the job as it reopens

Riddell were among the first arrival guests to Sandals Royal Barbados and were welcomed by Sandals Barbados General Manager Ramel Sobrino (right)

Riddell were among the first arrival guests to Sandals Royal Barbados and were welcomed by Sandals Barbados General Manager Ramel Sobrino (right)

Two British guests were the first couple to grace the reopened doors of Sandals Barbados yesterday.

Following a near six-month closure, just after 4pm the first Rolls Royce glided through the resort’s entrance with the excited pair who were visibly blown away by the reception they received from management and team members, all of whom adhered to the physical distancing protocols.

General Manager of Sandals Barbados and Royal Barbados, Ramel Sobrino, commented that after much anticipation he was extremely pleased for this moment: 

“Today [September 10] is a celebration not only for Sandals but also for Barbados as a whole because we are saying to the world that we are ready and open for business. These are new and different times and we have several new health and safety protocols in place, but the guest experience and warmth of the Barbadian people will never change.”

All the guests who arrived were accommodated at Sandals Royal Barbados and anxious to begin their stay. Sobrino added that team members were also delighted with the reopening, as many of them were thrilled to be back on the job and ready to welcome some familiar repeat guests.

“We are even more pleased to welcome back about 85 per cent of our team members with more expected as we continue to be guided by the demand. The team members have been trained in the Sandals Platinum Protocol of Cleanliness which are in keeping with the Government protocols of Barbados,” he said.

The Sandals Platinum Protocol of Cleanliness was established in collaboration with both local and international health agencies including the World Health Organisation (WHO), the Center for Disease Control (CDC) and the Pan American Health Organisation (PAHO), and cover a myriad of touchpoints from arrival to departure.

In keeping with this, Sandals Chairman and founder, Gordon ‘Butch’ Stewart noted that it was critical for tourism stakeholders to find ways to innovate and adapt in the new normal that exists today.

He said: 

“I believe all stakeholders must do what is necessary to help revive the tourism sector so that the entire community - farmers, tour operators, taxi drivers and service providers, to all those who depend on it are able to earn and take care of themselves and their families. We are proud that Sandals is once more helping to lead the way to recovery.”

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