Thursday 3 December, 2020

Loop app users experiencing push notification error

Due to a technical issue, some users of the Loop News app across several of our markets have been receiving push notifications from other territories in error.

These include a push notification from the Jamaica market, which has been sent to users in Trinidad and Tobago, St Lucia and Barbados, and a push notification from the Haiti market that was sent to some users in Trinidad and Tobago and Jamaica.

Our technical team is working on getting this issue resolved as soon as possible.

We apologise for any inconvenience caused.   

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